The introduction of Information and Communication technologies has impacted decision-making processes in business organizations. Decision-making processes have undergone cognitive and organizational changes and have now become collaborative.

The book studies collaborative decision-making via the paradigm of decision support. It underlines the need for decision-makers to co-operate. It proposes several definitions of co-operation as well as of the associated concepts of coordination and collaboration. A few experiments are also described so as to contribute to defining these new decision-making processes. Several models and definitions of collaborative decision-making are suggested.  

Collaborative decision support tools are also defined. These definitions include a track record of decision support systems, of collaborative systems such as workflows or group decision support systems.

Author :

Pascale Zaraté, Professor of Computing Science, Toulouse 1 Capitole University.

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